Drum kit problem

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Drum kit problem

Postby pauln » Mon Feb 05, 2018 6:30 pm

Hi, I have the same problem as on this thread:

viewtopic.php?f=12&t=14106

It is essentially I am getting a squeaky, squelchy sound almost randomly with notes on my drum kits in Sampletank 3.

However, this thread is locked and the solution presented there didn't work for me.

I have been waiting almost a week (tomorrow) for any response from my ticket that I opened from support, and no response.

I tried what the guy said- here is the response they got:

From IK Multimedia:

The issue appears to be related to the VCF High Pass filter, as when you trigger a drum sample, it can produce a high pitched "laser" sound while cutting the low end of the kick. The VCF High Pass Filter appears to be the culprit.

If you turn Filter to OFF, the noise is gone. If you use the Multi Filter effect, it does not occur either.

We are working on this fix for an update for ST3.


I can vouch for the above i.e. disabled the filter and all good (and as a matter of fact the drums kits sound even better with all the filters disabled) (in my opinion of course).


But like I said this doesn't work for me.

Is this a known issue? Any ideas?
Support please write back to my ticket!
Thanks in advance.
Last edited by pauln on Mon Feb 05, 2018 6:32 pm, edited 1 time in total.
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Re: Drum kit problem

Postby pauln » Mon Feb 05, 2018 6:32 pm

Trying to post the referring link again:

viewtopic.php?f=12&t=14106
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Re: Drum kit problem

Postby Peter_IK » Mon Feb 05, 2018 6:33 pm

What is your ticket number? Typically you will get a response within one business day.
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Re: Drum kit problem

Postby pauln » Mon Feb 05, 2018 6:48 pm

Yes, I usually get a much quicker response.

My ticket number is 532272.

Thanks!
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Re: Drum kit problem

Postby Peter_IK » Mon Feb 05, 2018 6:58 pm

Thank you, I've relayed this information.
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