Syntronik won't update from 2.1.2 to 2.1.3

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Syntronik won't update from 2.1.2 to 2.1.3

Postby theinfinite713 » Wed Apr 02, 2025 5:57 pm

I'm having issues with Syntronik not being able to update from 2.1.2 to 2.1.3 in the IK Product Manager. It goes through the download and installation process but doesn't actually get updated. Is this a bug? Anyone else having issues with this?
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Re: Syntronik won't update from 2.1.2 to 2.1.3

Postby none2low » Wed Apr 02, 2025 6:28 pm

Yes, Having the same issue.

The download when trying to update is still on version 2.1.2 and not the correct 2.1.3 as referenced in the update manager.
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Re: Syntronik won't update from 2.1.2 to 2.1.3

Postby Peter_IK » Wed Apr 02, 2025 6:47 pm

Have you reported this to IK Support? They can assist you directly and help get a fix. https://www.ikmultimedia.com/contact-support/sw
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Re: Syntronik won't update from 2.1.2 to 2.1.3

Postby theinfinite713 » Wed Apr 02, 2025 6:57 pm

Good to know! Thanks for verifying! :)
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Re: Syntronik won't update from 2.1.2 to 2.1.3

Postby scottyknows6 » Wed Apr 02, 2025 8:44 pm

Same issue here. I checked the download folder, and the Product Manager is downloading version 2.1.2.
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Re: Syntronik won't update from 2.1.2 to 2.1.3

Postby theinfinite713 » Thu Apr 03, 2025 4:26 pm

Looks like IK got the 2.1.3 update sorted out as of today when I checked My Products page. Oddly enough the release date shows April 1st so maybe it was an April Fool's thing? :lol:
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