Problems installing Samples in Syntronic 2

[Tony.murray@yahoo.co.uk]

Hi All

I'm aaving issues installing 4 of the synths in the Syntronics MAX package

Memory V - Initiates download but stalls at that point and doesn’t download anything - states Launching Setup

Modulam, OXa & Polymorph - appears to get 90+ percent into the process and in all 3 cases gets stuck at Launching Setup

I have the same problem on both my MacBook Pros. one a 2015 model running 12.7.2. The other is a 2019 model running 14.3.1

I have tried uninstalling and reinstalling IK Product Manager but to no avail.

Same problem, 2 different MAC's, 2 different MacOS

Any Ideas?

Apologies if this has been raised before. I tried doing a search on it but couldnt find anything relating to this

Thanks in advance

Tony

Tony

[mabeck55]

exactly the same problem here
mac pro 5.1. with mac osx 10.14.6

[michaelcharlesparsons]

Did you ever manage to resolve this? I am having exactly the same problem now, M1 Pro Macbook Pro running macOS 14.5.

Those four instruments endlessly hang on "launching setup" after having downloaded some of the content