SampleTank 3 sounds unauthorized after hard disk replacement

[jekagan]

I just replaced the hard drive in my laptop (running Windows 10) and now all of my SampleTank 3 sounds are unauthorized. I've tried reinstalling, reauthorizing using Custom Shop, IK Multimedia Product Manager, and Authorization Manager, all to no avail.

When using SampleTank 3, all the libraries that used to work show a lock icon. When using SampleTank 4, the libraries are accessible.

The big problem is that I have DOZENS upon dozens of projects with SampleTank 3 that now no longer work. I cannot afford to spend the time to change every single one to use SampleTank 4 instead, with the hope that it might perform identically.

I do notice that doing a fresh install of ST3 results in FAR fewer Windows registry entries in HKEY_CURRENT_USER\SOFTWARE\IK Multimedia\SampleTank 3, obviously where the registration keys for those sound libraries reside. Clearly something is amiss.

Does anyone have any insight on how to rectify this? I had to cancel a session today and this issue is costing me both money and hair. This computer nearly became a frisbee today.

Thanks in advance for the help.

[whhf54]

Hi I have same problem. Peter suggested I ask support, it was as I read your request that I realized that this started happening after I replaced my C drive with a larger one. My SampleTank data bank has its own drive as there is many many Gbs' of data. I have been replacing the missing files and creating new presets in ST4 but ya it takes forever. I'll post any info I get from support.

Regards
Will Fisher