problems installing Total Studio 2 Max

[parkermoreno2]

I recently bought Total Studio 2 Max, and some sounds are missing, do not show in product manager. I found the missing sounds in the "my products" section inside sample tank 3 total studio max 2, downloaded the sounds and the installers do not work with my OS.
I am running my software on a MacBook Pro,with Big Sur 11.1

[DarkStar]

Hello parkermoreno2 and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. But, in order to help you, they will need more specific details than you have posted here. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.
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