ST3 Sounds Not Showing Up

[mpowell98828]

I have ST4 installed and working on my Mac running Catalina. However, my ST3 instruments are not showing up. I have all the sounds downloaded and residing in the proper directory right next to the instruments for ST4. In the GUI, I see on the left that ST4 and ST3 are selectable. And when I select ST4, all my instruments are available. However, when I select ST3, nothing shows up except 5 Filters that are empty. I have verified the location of the instruments and rescanned to no avail.

[DarkStar]

Double-check that you added the correct ST3 library path to ST4's Settings / Sound Content.

It should be the folder that contains the "Instruments" and "Samples" folders among other things.

[mpowell98828]

The paths are clearly defined. Still no instruments.

[garfy]

Have you tried deleting and re-adding both pathways? I seem to remember doing that a while ago when instruments didn't show up. I can't remember why though

[Markp98828]

Tried to delete and reinstall...still no luck!

[DarkStar]

In that case, if you have not already done so, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.
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