# ToneX Board editor **URL:** \ **Category:** Guitar\ **Tags:** installation\ **Created:** [September 9, 2026, 1:21am UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003 "2026-09-09T01:21:41Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![realrasslinfan](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@realrasslinfan](https://forum.ikmultimedia.com/u/realrasslinfan)\ **Post date:** [September 9, 2026, 1:21am UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/1 "2026-09-09T01:21:41Z")
When I open the ToneX Board Editor it says my pedal is not registered and gives a link to open IK PM. When I click on that it opens that app and it shows I own ToneX Board. The lock on the edit app will not go away. I have restarted the Mac, restarted the pedal, and I cant get it to open without that warning. Any adice or solutions? ---
**Author:** ![realrasslinfan](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@realrasslinfan](https://forum.ikmultimedia.com/u/realrasslinfan)\ **Post date:** [September 9, 2026, 1:42am UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/2 "2026-09-09T01:42:28Z")
Here is the fix for this: Open and update ToneX ---
**Author:** ![VitoC](https://avatars.discourse-cdn.com/v4/letter/v/aeb1de/32.png) [@VitoC](https://forum.ikmultimedia.com/u/VitoC)\ **Post date:** [September 9, 2026, 8:05am UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/3 "2026-09-09T08:05:04Z")
OK, almost there . I’m sure I’m probably doing something wrong. Any advice would be appreciated. I upgraded my TONEX to 2.04 open the TONEX Board Editor but it says that my TONEX Board is disconnected. I rebooted my MAC, tried a different USB cable, stilll says disconnected ---
**Author:** ![VitoC](https://avatars.discourse-cdn.com/v4/letter/v/aeb1de/32.png) [@VitoC](https://forum.ikmultimedia.com/u/VitoC)\ **Post date:** [September 9, 2026, 10:36am UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/4 "2026-09-09T10:36:13Z")
OK got it working by using a usb c to usb a cable instead of C x C. Don’t know if this will help anyone but thought I’d share (before you comment, I did try several USB C to USB C cables) ---
**Author:** ![Lusion](https://avatars.discourse-cdn.com/v4/letter/l/b3f665/32.png) [@Lusion](https://forum.ikmultimedia.com/u/Lusion)\ **Post date:** [September 9, 2026, 6:06pm UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/5 "2026-09-09T18:06:55Z")
I had the same problem. I did get mine to work. Very same cable they give you. While I was trying to update , the update paused. Two minutes passed and said it couldn’t update. Tried several times it got to 10% each time. Did the very same thing swap to a different cable usbc to a. Then I had no issues. It could be my connection on my b.C, but I’m running the same connection with my scarlet interface. ---
**Author:** ![boz52](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/boz52/32/628_2.png) [@boz52](https://forum.ikmultimedia.com/u/boz52)\ **Post date:** [September 16, 2026, 11:47pm UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/6 "2026-09-16T23:47:56Z")
I don’t see a Collections Tab on Tone X Board Editor. Where can I find my purchased collections? ---
**Author:** ![dfeebeck](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@dfeebeck](https://forum.ikmultimedia.com/u/dfeebeck)\ **Post date:** [September 23, 2026, 5:23am UTC](https://forum.ikmultimedia.com/t/tonex-board-editor/1003/7 "2026-09-23T05:23:37Z")
I cannot, for the life of me, get ToneX Board Editor to launch. ToneX, ToneX Modeler and ToneX Editor work fine. I double click, it seems like it will start, and then about 4 seconds later it just stops loading. I’ve tried all the common suggestions (here and when you ask AI) but no luck. I’m running Windows 11 with a non ARM real Intel processor. I can’t imagine what could be happening. Any suggestions are appreciated.