# The front LED is a solid,steady Blue of i loud Micro monitor pro (white)

**URL:** <https://forum.ikmultimedia.com/t/the-front-led-is-a-solid-steady-blue-of-i-loud-micro-monitor-pro-white/1020>\
**Category:** General Discussions\
**Tags:** support\
**Created:** [September 10, 2026, 7:33am UTC](https://forum.ikmultimedia.com/t/the-front-led-is-a-solid-steady-blue-of-i-loud-micro-monitor-pro-white/1020 "2026-09-10T07:33:31Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Esrajgyan](https://avatars.discourse-cdn.com/v4/letter/e/9dc877/32.png) [@Esrajgyan](https://forum.ikmultimedia.com/u/Esrajgyan)\
**Post date:** [September 10, 2026, 7:33am UTC](https://forum.ikmultimedia.com/t/the-front-led-is-a-solid-steady-blue-of-i-loud-micro-monitor-pro-white/1020/1 "2026-09-10T07:33:31Z")

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The Problem: State that the speaker is completely bricked on startup. The front LED is a solid, steady blue, and the back panel lights are completely dark.Troubleshooting Done: Explicitly tell them: "I have already tried a 60-second capacitor power drain, a forced factory reset (POWER + LF EXT), and connecting it to a Mac via multiple high-quality USB-C data cables. The Mac and X-MONITOR software do not recognize the device at all."The Location Situation: Explain: "This was purchased new in the USA on July 27, 2026, and shipped to me as a gift in India. I received it two days ago. Since it is a brand-new hardware failure out of the box, please let me know how I can service or replace this unit via your authorized service channels or distributors here in India.