# Sunset Sound Studio Reverb 2 Upgrade Pricing Not Showing in My Account

**URL:** <https://forum.ikmultimedia.com/t/sunset-sound-studio-reverb-2-upgrade-pricing-not-showing-in-my-account/1091>\
**Category:** General Discussions\
**Created:** [September 17, 2026, 1:34am UTC](https://forum.ikmultimedia.com/t/sunset-sound-studio-reverb-2-upgrade-pricing-not-showing-in-my-account/1091 "2026-09-17T01:34:31Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![scoldwell](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@scoldwell](https://forum.ikmultimedia.com/u/scoldwell)\
**Post date:** [September 17, 2026, 1:34am UTC](https://forum.ikmultimedia.com/t/sunset-sound-studio-reverb-2-upgrade-pricing-not-showing-in-my-account/1091/1 "2026-09-17T01:34:31Z")

</div>

Hi,

I’m trying to upgrade to Sunset Sound Studio Reverb V2, but the upgrade pricing isn’t showing up in my account.

I originally purchased Sunset Sound Studio Reverb V1 from Thomann, and the V1 license is registered and active in my account. I was under the impression that registered owners of V1 would be eligible for the V2 upgrade pricing, but when I log into my account, I only see the full price option.

I also tried opening a support ticket through IK’s support contact page, but I never received an email confirmation and haven’t received a response, so I’m trying here.

Could someone please check my account/license and let me know how I can access the V1 to V2 upgrade pricing?

I’m happy to provide my IK User ID, license information, or proof of purchase privately if needed.

Thanks!

---

<div class="post-metadata">

**Author:** ![nitrateaudio](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/nitrateaudio/32/505_2.png) [@nitrateaudio](https://forum.ikmultimedia.com/u/nitrateaudio)\
**Post date:** [September 17, 2026, 12:03pm UTC](https://forum.ikmultimedia.com/t/sunset-sound-studio-reverb-2-upgrade-pricing-not-showing-in-my-account/1091/2 "2026-09-17T12:03:35Z")

</div>

where are you seeing a deal for upgrading pricing? I have SSSR v1 and I see no upgrade option either.

---

<div class="post-metadata">

**Author:** ![Peter-IK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/peter-ik/32/39_2.png) [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Post date:** [September 17, 2026, 2:39pm UTC](https://forum.ikmultimedia.com/t/sunset-sound-studio-reverb-2-upgrade-pricing-not-showing-in-my-account/1091/3 "2026-09-17T14:39:47Z")

</div>

If you don’t see the coupon checkbox appear automatically, please enter the promo code 2SUNSET50 manually. Make sure you are logged in with the account that has the original Sunset Sound first. Thanks!

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex034/uploads/ikmultimedia/original/1X/eed2f9fc1bf49f8bef77b1dfa506d723f895415e.png) [@system](https://forum.ikmultimedia.com/u/system)\
**Post date:** [September 17, 2026, 3:58pm UTC](https://forum.ikmultimedia.com/t/sunset-sound-studio-reverb-2-upgrade-pricing-not-showing-in-my-account/1091/4 "2026-09-17T15:58:51Z")

</div>

This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.