# Self-serve authorization/unauthorization installation management **URL:** \ **Category:** Feature Requests\ **Tags:** howto, support\ **Created:** [August 24, 2026, 8:49pm UTC](https://forum.ikmultimedia.com/t/self-serve-authorization-unauthorization-installation-management/866 "2026-08-24T20:49:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![re5pect77](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@re5pect77](https://forum.ikmultimedia.com/u/re5pect77)\ **Post date:** [August 24, 2026, 8:49pm UTC](https://forum.ikmultimedia.com/t/self-serve-authorization-unauthorization-installation-management/866/1 "2026-08-24T20:49:14Z")
**Product:** IK Product Manager & User Area **Summary:** Add a self-service device de-authorization page to the online user account so users can manage their own software activation slots without relying on support tickets. **Problem / Use Case:** When users upgrade their operating system (such as moving from Windows 10 to Windows 11) or switch PCs, old authorization slots often remain stuck as “active” ghosts even if de-authorized prior to wiping the drive. While users technically have multiple activation slots available initially, relying on support tickets to clear old ghost slots isn’t a reliable safety net [mod redacted - unnecessary] **Proposed Solution:** Give users a dedicated tab in their online User Area showing a list of all currently authorized machine names/slots, with a manual “Unauthorize” or “Remove Device” button next to each one. **Priority / Impact:** Medium/High. It removes unnecessary friction for users upgrading their hardware, brings IK up to industry standard with competitors, and drastically cuts down on support ticket backlogs. ---
**Author:** ![skinnygriftin](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@skinnygriftin](https://forum.ikmultimedia.com/u/skinnygriftin)\ **Post date:** [August 24, 2026, 10:26pm UTC](https://forum.ikmultimedia.com/t/self-serve-authorization-unauthorization-installation-management/866/2 "2026-08-24T22:26:30Z")
+1 for this, its wild that we have to be always online for thier authorizations, yet we can’t deauthorize machines on our own accord? let us do the de-auth please! ---
**Author:** ![Haemmingus](https://avatars.discourse-cdn.com/v4/letter/h/90ced4/32.png) [@Haemmingus](https://forum.ikmultimedia.com/u/Haemmingus)\ **Post date:** [September 2, 2026, 6:35am UTC](https://forum.ikmultimedia.com/t/self-serve-authorization-unauthorization-installation-management/866/5 "2026-09-02T06:35:29Z")
Thumbs up for this BIG TIME! That would be really really great! Please give us that ik Multimedia! 🙌