# Restoring in app purchases **URL:** \ **Category:** Guitar\ **Tags:** amplitube, support\ **Created:** [July 13, 2026, 9:06pm UTC](https://forum.ikmultimedia.com/t/restoring-in-app-purchases/588 "2026-07-13T21:06:10Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Fasteddie455](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@Fasteddie455](https://forum.ikmultimedia.com/u/Fasteddie455)\ **Post date:** [July 13, 2026, 9:06pm UTC](https://forum.ikmultimedia.com/t/restoring-in-app-purchases/588/1 "2026-07-13T21:06:10Z")
Howdy, I was having the problem with the Amplitube App crashing on my new Iphone. The problem has been rectified with the new update, but I lost all of my in app purchases. i clicked on “restore in app purchases” and it says that they have been sucessfully been restored, but none of my purchases are there. It is like I just got the app on day one..nothing. Is there anything I can go to get my stuff back, or am I just out of luck at this point? thanks! ---
**Author:** ![Peter-IK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/peter-ik/32/39_2.png) [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\ **Post date:** [July 13, 2026, 9:13pm UTC](https://forum.ikmultimedia.com/t/restoring-in-app-purchases/588/2 "2026-07-13T21:13:35Z")
Please [report your app issue to IK Support](https://www.ikmultimedia.com/contact-support/app) and they will be able to assist you directly and get this sorted out. Thank you. ---
**Author:** ![FranciscoGG](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/franciscogg/32/367_2.png) [@FranciscoGG](https://forum.ikmultimedia.com/u/FranciscoGG)\ **Post date:** [August 2, 2026, 8:38pm UTC](https://forum.ikmultimedia.com/t/restoring-in-app-purchases/588/3 "2026-08-02T20:38:09Z")
I am having same issue, I’ve been contacting customer service several times without response, please help