# Problems with MTM mkII monitors

**URL:** <https://forum.ikmultimedia.com/t/problems-with-mtm-mkii-monitors/422>\
**Category:** Recording\
**Tags:** support\
**Created:** [June 5, 2026, 10:16am UTC](https://forum.ikmultimedia.com/t/problems-with-mtm-mkii-monitors/422 "2026-06-05T10:16:32Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![steviecosmic](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/steviecosmic/32/277_2.png) [@steviecosmic](https://forum.ikmultimedia.com/u/steviecosmic)\
**Post date:** [June 6, 2026, 2:28pm UTC](https://forum.ikmultimedia.com/t/problems-with-mtm-mkii-monitors/422/3 "2026-06-06T14:28:05Z")

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ARC X did indeed detect a firmware update (the update that is required for ARC X to even work with MTM mk2s) …but all the documentation, literally ALL of it, says that your monitors need to be in DFU mode to receive firmware updates - this is not correct. There is also NO indication on the site that ARC X now handles this…and if there is it is well hidden, even from the site’s search function.

I suggest that somewhere…anywhere…IK simply says:

‘X-Monitor and our Firmware Updater have now been replaced by ARC-X for MTM mk2s etc. Simply connect your monitors with USB cables and ARC X will prompt you to download and install the new Firmware that is required for ARC X to work with your monitors. Ignore all other documentation that says you need to be in DFU mode.’

It’s not a deal breaker. The monitors are great value given they are under a grand. And, IK are hardly alone in not updating online PDFs…but when you’re in a pinch and you really need to meet someone else’s deadline…

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