# No Xavier voice in Resing Producer Pack Vol 2 **URL:** \ **Category:** General Discussions\ **Tags:** resing, installation, support\ **Created:** [September 21, 2026, 9:54am UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127 "2026-09-21T09:54:49Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Malivar](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@Malivar](https://forum.ikmultimedia.com/u/Malivar)\ **Post date:** [September 21, 2026, 9:54am UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127/1 "2026-09-21T09:54:49Z")
Anyone else had a problem installing Xavier and/or can give me any advice ? It is showing as 0 bytes in the Product Manager wheras all of the others are over 300MB. I have contacted support to see if they can help ---
**Author:** ![artist](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@artist](https://forum.ikmultimedia.com/u/artist)\ **Post date:** [September 22, 2026, 5:08pm UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127/2 "2026-09-22T17:08:16Z")
same here, with Xavier and tbh, i had the same problem once with James from a former Pack… ---
**Author:** ![Malivar](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@Malivar](https://forum.ikmultimedia.com/u/Malivar)\ **Post date:** [September 27, 2026, 8:24am UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127/3 "2026-09-27T08:24:39Z")
5 days now and still no response from the support team ! ---
**Author:** ![Malivar](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@Malivar](https://forum.ikmultimedia.com/u/Malivar)\ **Post date:** [September 28, 2026, 9:24am UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127/4 "2026-09-28T09:24:27Z")
@DC_IK It has been a week now and I have not had a response. I see that you suggest DMing you direct so hope this works. Thanks ---
**Author:** ![Malivar](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@Malivar](https://forum.ikmultimedia.com/u/Malivar)\ **Post date:** [October 6, 2026, 10:19am UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127/5 "2026-10-06T10:19:19Z")
OK there obviously was an issue with the Windows version of Xavier. Got a very helpful engagement with the support team eventually and they have updated it and now it is downloadable ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex034/uploads/ikmultimedia/original/1X/eed2f9fc1bf49f8bef77b1dfa506d723f895415e.png) [@system](https://forum.ikmultimedia.com/u/system)\ **Post date:** [October 6, 2026, 11:19am UTC](https://forum.ikmultimedia.com/t/no-xavier-voice-in-resing-producer-pack-vol-2/1127/6 "2026-10-06T11:19:55Z")
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