# No Emails received for confirmation free Pianoverse even subscribed to IK Multimedia Newsletter

**URL:** <https://forum.ikmultimedia.com/t/no-emails-received-for-confirmation-free-pianoverse-even-subscribed-to-ik-multimedia-newsletter/855>\
**Category:** General Discussions\
**Created:** [August 24, 2026, 4:53am UTC](https://forum.ikmultimedia.com/t/no-emails-received-for-confirmation-free-pianoverse-even-subscribed-to-ik-multimedia-newsletter/855 "2026-08-24T04:53:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![weslieKA](https://avatars.discourse-cdn.com/v4/letter/w/bc8723/32.png) [@weslieKA](https://forum.ikmultimedia.com/u/weslieKA)\
**Post date:** [August 24, 2026, 4:53am UTC](https://forum.ikmultimedia.com/t/no-emails-received-for-confirmation-free-pianoverse-even-subscribed-to-ik-multimedia-newsletter/855/1 "2026-08-24T04:53:09Z")

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hey there team,

I am happy for your support,

You have recently given the Pianoverse for public users. But unfortunately I haven’t received the confirmation Email for free Pianoverse even subscribed to IK Multimedia Newsletter.

I request you to look over my issue and provide ma an copy of free pianoverse.

Thank you.

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**Author:** ![Peter-IK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/peter-ik/32/39_2.png) [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Post date:** [August 24, 2026, 2:40pm UTC](https://forum.ikmultimedia.com/t/no-emails-received-for-confirmation-free-pianoverse-even-subscribed-to-ik-multimedia-newsletter/855/2 "2026-08-24T14:40:49Z")

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Sorry to hear you had an issue with the free piano. Please r[each out to IK Support](https://www.ikmultimedia.com/contact-support/sw) and they will happily assist you.

Note that it can take up to 48 hours after you sign up and confirm your email subscription to get the piano. Thank you.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex034/uploads/ikmultimedia/original/1X/eed2f9fc1bf49f8bef77b1dfa506d723f895415e.png) [@system](https://forum.ikmultimedia.com/u/system)\
**Post date:** [August 24, 2026, 3:41pm UTC](https://forum.ikmultimedia.com/t/no-emails-received-for-confirmation-free-pianoverse-even-subscribed-to-ik-multimedia-newsletter/855/3 "2026-08-24T15:41:11Z")

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Closed on August 24, 2026, 3:41pm UTC

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