# How to clear old authorization slots after a Windows reinstall?

**URL:** <https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861>\
**Category:** General Discussions\
**Tags:** howto, installation, support\
**Created:** [August 24, 2026, 6:57pm UTC](https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861 "2026-08-24T18:57:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![re5pect77](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@re5pect77](https://forum.ikmultimedia.com/u/re5pect77)\
**Post date:** [August 24, 2026, 6:57pm UTC](https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861/1 "2026-08-24T18:57:00Z")

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Hi everyone,

I recently had to reinstall Windows on my PC. Before wiping my drive, I made sure to de-authorize my products through the IK Product Manager, but it looks like the changes didn’t sync correctly to my account since I’m seeing that I now have my software installed on two different devices when I don’t even have access to the previous Windows installation anymore i.e. nothing I can really do on my end.

Yes, seeing “2 out of 5 devices authorized” when it’s really just sitting at 1/5 in reality is triggering my existential plugin-management PTSD, and it’s driving me a little crazy. What is the best way to get my authorization counter reset for these older installs?

P.S. Managing authorizations on our own would be a great thing to have in future releases. Arturia allows that and I’m sure lots of other companies too.

Thanks in advance for any guidance!

 ![Untitled](https://canada1.discourse-cdn.com/flex034/uploads/ikmultimedia/original/1X/c3dccb88f150c8440783a2c4b1012ce8ef4e9417.png)

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**Author:** ![Peter-IK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/peter-ik/32/39_2.png) [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Post date:** [August 24, 2026, 6:58pm UTC](https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861/2 "2026-08-24T18:58:48Z")

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At this time you need to remove the authorization from the installation while the computer/OS is available to you.

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**Author:** ![re5pect77](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@re5pect77](https://forum.ikmultimedia.com/u/re5pect77)\
**Post date:** [August 24, 2026, 7:00pm UTC](https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861/3 "2026-08-24T19:00:09Z")

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But I can’t anymore, Peter? The previous Windows is gone now. I upgraded from Windows 10 to Windows 11, so I have no access to it anymore.

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**Author:** ![Peter-IK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/peter-ik/32/39_2.png) [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Post date:** [August 24, 2026, 7:56pm UTC](https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861/4 "2026-08-24T19:56:26Z")

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You still have available authorizations and if you hit the max, IK Support can help clear out older ones at that time.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex034/uploads/ikmultimedia/original/1X/eed2f9fc1bf49f8bef77b1dfa506d723f895415e.png) [@system](https://forum.ikmultimedia.com/u/system)\
**Post date:** [August 24, 2026, 8:57pm UTC](https://forum.ikmultimedia.com/t/how-to-clear-old-authorization-slots-after-a-windows-reinstall/861/5 "2026-08-24T20:57:25Z")

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