# ARC Studio+ Upgrade Not Working On Website

**URL:** <https://forum.ikmultimedia.com/t/arc-studio-upgrade-not-working-on-website/1492>\
**Category:** General Discussions\
**Created:** [October 21, 2026, 1:50pm UTC](https://forum.ikmultimedia.com/t/arc-studio-upgrade-not-working-on-website/1492 "2026-10-21T13:50:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![metalmick](https://avatars.discourse-cdn.com/v4/letter/m/b487fb/32.png) [@metalmick](https://forum.ikmultimedia.com/u/metalmick)\
**Post date:** [October 21, 2026, 1:50pm UTC](https://forum.ikmultimedia.com/t/arc-studio-upgrade-not-working-on-website/1492/1 "2026-10-21T13:50:46Z")

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I have owned ARC Studio hardware since 3/4/24 and it is registered. I am trying to use the upgrade offer on the IK Multimedia website to buy ARC Studio+ for $299 but my basket will not show upgrade price, only the full $399. Any ideas? 🤔

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**Author:** ![Peter-IK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.ikmultimedia.com/peter-ik/32/39_2.png) [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Post date:** [October 21, 2026, 2:40pm UTC](https://forum.ikmultimedia.com/t/arc-studio-upgrade-not-working-on-website/1492/2 "2026-10-21T14:40:29Z")

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Please try now. Thank you for letting us know you weren’t seeing the upgrade.

Confirmed working in the other thread. Marking solved.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex034/uploads/ikmultimedia/original/1X/eed2f9fc1bf49f8bef77b1dfa506d723f895415e.png) [@system](https://forum.ikmultimedia.com/u/system)\
**Post date:** [October 21, 2026, 6:47pm UTC](https://forum.ikmultimedia.com/t/arc-studio-upgrade-not-working-on-website/1492/3 "2026-10-21T18:47:25Z")

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