# Latest

**URL:** https://forum.ikmultimedia.com/latest.md?page=1

[Latest](https://forum.ikmultimedia.com/latest.md) · [Categories](https://forum.ikmultimedia.com/categories.md) · [Tags](https://forum.ikmultimedia.com/tags.md)

**Page:** 2

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## [Micro Monitor Pro - registration needed to download the calibration software](https://forum.ikmultimedia.com/t/micro-monitor-pro-registration-needed-to-download-the-calibration-software/1590)

<div class="topic-metadata">

**Author:** [@Ralf1](https://forum.ikmultimedia.com/u/Ralf1)\
**Replies:** 2\
**Last updated:** [October 28, 2026, 3:25pm UTC](https://forum.ikmultimedia.com/t/micro-monitor-pro-registration-needed-to-download-the-calibration-software/1590 "2026-10-28T15:25:48Z")

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Hello, I’ve had a pair of Micro Monitor Pro speakers with an Arc microphone since the day before yesterday. I bought them as returned merchandise, and maybe that was the problem. Unfortunately, there were no registrati…

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## [Saving tone models on 2 computers](https://forum.ikmultimedia.com/t/saving-tone-models-on-2-computers/1591)

<div class="topic-metadata">

**Author:** [@VitoC](https://forum.ikmultimedia.com/u/VitoC)\
**Replies:** 0\
**Last updated:** [October 28, 2026, 9:45am UTC](https://forum.ikmultimedia.com/t/saving-tone-models-on-2-computers/1591 "2026-10-28T09:45:56Z")

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I’m running Tonex 2 on two MACs (latest version). If I download a tone model on one of them successfully and then try to download the same model on the second MAC, I cannot download the same model on the second MAC. The …

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## [Cubase Automation](https://forum.ikmultimedia.com/t/cubase-automation/1581)

<div class="topic-metadata">

**Author:** [@Lars](https://forum.ikmultimedia.com/u/Lars)\
**Replies:** 2\
**Last updated:** [October 27, 2026, 2:47pm UTC](https://forum.ikmultimedia.com/t/cubase-automation/1581 "2026-10-27T14:47:01Z")

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Snippet from the tonex Beta2.0 chat: right klick on knob, let’s say chorus/level \> assign to knob 1. \> Works. Save \> don’t work. Effective: Automation works only as long as gui of plugin is open. After restart Proje…

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## [UNO Synth Pro X display shows strange symbols/artifacts](https://forum.ikmultimedia.com/t/uno-synth-pro-x-display-shows-strange-symbols-artifacts/1585)

<div class="topic-metadata">

**Author:** [@scherer](https://forum.ikmultimedia.com/u/scherer)\
**Replies:** 0\
**Last updated:** [October 27, 2026, 9:01am UTC](https://forum.ikmultimedia.com/t/uno-synth-pro-x-display-shows-strange-symbols-artifacts/1585 "2026-10-27T09:01:28Z")

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Hi guys, my UNO Synth Pro X display shows some strange artifacts. Like if there’s another layer of symbols on top. Everything is still usable, but these symbols are in the way. These symbols are always on the same place…

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## [Tonex App for iOS / ipadOS is behind on desktop features](https://forum.ikmultimedia.com/t/tonex-app-for-ios-ipados-is-behind-on-desktop-features/1577)

<div class="topic-metadata">

**Author:** [@Core2](https://forum.ikmultimedia.com/u/Core2)\
**Replies:** 0\
**Last updated:** [October 26, 2026, 11:49pm UTC](https://forum.ikmultimedia.com/t/tonex-app-for-ios-ipados-is-behind-on-desktop-features/1577 "2026-10-26T23:49:40Z")

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Product: Tonex Summary: Update app to includes new FX Problem / Use Case: Tonex App for iPad is missing all the effects, it only has reverb. You can’t use most paid presets. Proposed Solution: Update it to better…

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## [IK Product Manager Installation](https://forum.ikmultimedia.com/t/ik-product-manager-installation/1530)

<div class="topic-metadata">

**Author:** [@bertsmith30](https://forum.ikmultimedia.com/u/bertsmith30)\
**Replies:** 7\
**Last updated:** [October 26, 2026, 11:44pm UTC](https://forum.ikmultimedia.com/t/ik-product-manager-installation/1530 "2026-10-26T23:44:48Z")

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It’s really cool how the default temp folder for IK product manager is the My Documents One Drive folder and doesn’t delete the multiple gigabyte temp download files. That’s really cool.

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## [Echoes of My Past Life](https://forum.ikmultimedia.com/t/echoes-of-my-past-life/1571)

<div class="topic-metadata">

**Author:** [@danwilson5](https://forum.ikmultimedia.com/u/danwilson5)\
**Replies:** 0\
**Last updated:** [October 25, 2026, 10:02pm UTC](https://forum.ikmultimedia.com/t/echoes-of-my-past-life/1571 "2026-10-25T22:02:37Z")

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Hi All, Here is a new song my brother and I just finished. Hope you all enjoy it. Any constructive criticism is most appreciated. Dan

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## [I raised a ticket in August had no response for weeks](https://forum.ikmultimedia.com/t/i-raised-a-ticket-in-august-had-no-response-for-weeks/1499)

<div class="topic-metadata">

**Author:** [@CAIN\_72](https://forum.ikmultimedia.com/u/CAIN_72)\
**Replies:** 5\
**Last updated:** [October 25, 2026, 10:49am UTC](https://forum.ikmultimedia.com/t/i-raised-a-ticket-in-august-had-no-response-for-weeks/1499 "2026-10-25T10:49:31Z")

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On the 30th August I raised a ticket regarding one of my precision 5s having a different serial number to the one I purchased and first calibrated (it went back to ik for a repair I noticed the mismatch after it was retu…

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## [Also need help with an order,](https://forum.ikmultimedia.com/t/also-need-help-with-an-order/1570)

<div class="topic-metadata">

**Author:** [@CAIN\_72](https://forum.ikmultimedia.com/u/CAIN_72)\
**Replies:** 0\
**Last updated:** [October 25, 2026, 9:56am UTC](https://forum.ikmultimedia.com/t/also-need-help-with-an-order/1570 "2026-10-25T09:56:00Z")

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I ordered ARC on ear on the 20th Oct it has sat with status confirmed since then with no update of any kind. The money left my account the day I placed the order the updates I do get are from this new unwanted app I now …

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## [ToneX v2 - Tone Model Browser - Add Clickable Tabs (again, as in v1)](https://forum.ikmultimedia.com/t/tonex-v2-tone-model-browser-add-clickable-tabs-again-as-in-v1/1558)

<div class="topic-metadata">

**Author:** [@LuisNanet](https://forum.ikmultimedia.com/u/LuisNanet)\
**Replies:** 0\
**Last updated:** [October 24, 2026, 5:21pm UTC](https://forum.ikmultimedia.com/t/tonex-v2-tone-model-browser-add-clickable-tabs-again-as-in-v1/1558 "2026-10-24T17:21:48Z")

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Please make it possible, as it was in v1, to click in the Tone Model Browser top tabs, so the list is organized by Gear, Character, Cab…

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## [No free pianoverse, and unnamed products](https://forum.ikmultimedia.com/t/no-free-pianoverse-and-unnamed-products/1494)

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**Author:** [@deepsman](https://forum.ikmultimedia.com/u/deepsman)\
**Replies:** 7\
**Last updated:** [October 24, 2026, 2:43pm UTC](https://forum.ikmultimedia.com/t/no-free-pianoverse-and-unnamed-products/1494 "2026-10-24T14:43:39Z")

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I’ve been waiting for my free Pianoverse Black Pearl B200 to arrive for over a week, but still no sign of it. Also in my listed products in the user area, there are several entries that have no product names. How am I su…

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## [Need help with an order](https://forum.ikmultimedia.com/t/need-help-with-an-order/1537)

<div class="topic-metadata">

**Author:** [@dscheidt](https://forum.ikmultimedia.com/u/dscheidt)\
**Replies:** 1\
**Last updated:** [October 24, 2026, 2:41pm UTC](https://forum.ikmultimedia.com/t/need-help-with-an-order/1537 "2026-10-24T14:41:12Z")

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I ordered one of the new Arc Studio+ last week, and have heard nothing about shipping times or anything. Have used the customer support email, no response after several days. I’m concerned, as everything was done throu…

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## [Descriptions of Amplitube gear](https://forum.ikmultimedia.com/t/descriptions-of-amplitube-gear/1488)

<div class="topic-metadata">

**Author:** [@netwiz](https://forum.ikmultimedia.com/u/netwiz)\
**Replies:** 4\
**Last updated:** [October 24, 2026, 1:42pm UTC](https://forum.ikmultimedia.com/t/descriptions-of-amplitube-gear/1488 "2026-10-24T13:42:58Z")

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There used to be a page on the IK site that listed all the gear in Amplitube with a description of it. I used it often as if I was looking for an acme amp, I could search the webpage and find which AM5 amp to use. I coul…

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## [Add Direct Monitoring to Tonex Pedal](https://forum.ikmultimedia.com/t/add-direct-monitoring-to-tonex-pedal/1552)

<div class="topic-metadata">

**Author:** [@lrutherford](https://forum.ikmultimedia.com/u/lrutherford)\
**Replies:** 0\
**Last updated:** [October 24, 2026, 11:26am UTC](https://forum.ikmultimedia.com/t/add-direct-monitoring-to-tonex-pedal/1552 "2026-10-24T11:26:25Z")

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Product: \[Which product is this for?\] Tonex Pedal Summary: \[Short one-liner summary\] Add an option for Direct Monitoring when in interface mode. Problem / Use Case: \[What problem are you solving? Who is this for? Wh…

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## [Please bring back the number of all Tonemodels in the browser](https://forum.ikmultimedia.com/t/please-bring-back-the-number-of-all-tonemodels-in-the-browser/1546)

<div class="topic-metadata">

**Author:** [@cu1723](https://forum.ikmultimedia.com/u/cu1723)\
**Replies:** 0\
**Last updated:** [October 24, 2026, 2:30am UTC](https://forum.ikmultimedia.com/t/please-bring-back-the-number-of-all-tonemodels-in-the-browser/1546 "2026-10-24T02:30:27Z")

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Hello, I use Tonex with numerous “TONEX Captures” from Choptones and other providers on two different computers (in the studio and on my laptop for live performances with my bands). Sometimes, I’m not sure whether the n…

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## [Need help: Accidentally created duplicate account via Shopify login (Cannot delete it / Support form blocked)](https://forum.ikmultimedia.com/t/need-help-accidentally-created-duplicate-account-via-shopify-login-cannot-delete-it-support-form-blocked/1541)

<div class="topic-metadata">

**Author:** [@MedalHellway](https://forum.ikmultimedia.com/u/MedalHellway)\
**Replies:** 0\
**Last updated:** [October 23, 2026, 9:37pm UTC](https://forum.ikmultimedia.com/t/need-help-accidentally-created-duplicate-account-via-shopify-login-cannot-delete-it-support-form-blocked/1541 "2026-10-23T21:37:14Z")

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Hi everyone, I need help from the IK Multimedia team regarding a duplicate account issue. A few days ago, I visited the IK Multimedia portal and noticed the new graphic design. When I went to the login page, I accident…

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## [Upgrade Pricing for Arc Studio +](https://forum.ikmultimedia.com/t/upgrade-pricing-for-arc-studio/1524)

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**Author:** [@jacubert](https://forum.ikmultimedia.com/u/jacubert)\
**Replies:** 1\
**Last updated:** [October 23, 2026, 6:48pm UTC](https://forum.ikmultimedia.com/t/upgrade-pricing-for-arc-studio/1524 "2026-10-23T18:48:23Z")

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I am interested in upgrading my ARC Studio to the plus but cannot access the upgrade pricing. Any help would be appreciated.

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## [Where is miroslav 2.0.5?! Miroslav 2.0.6 was never fixed to install without having 2.0.5 installed first!](https://forum.ikmultimedia.com/t/where-is-miroslav-2-0-5-miroslav-2-0-6-was-never-fixed-to-install-without-having-2-0-5-installed-first/1401)

<div class="topic-metadata">

**Author:** [@skinnygriftin](https://forum.ikmultimedia.com/u/skinnygriftin)\
**Replies:** 11\
**Last updated:** [October 23, 2026, 6:45pm UTC](https://forum.ikmultimedia.com/t/where-is-miroslav-2-0-5-miroslav-2-0-6-was-never-fixed-to-install-without-having-2-0-5-installed-first/1401 "2026-10-23T18:45:07Z")

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Because this company never fixed the issue with miroslav installing correctly, I now cannot use it. Please return previous installations again!

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## [Where do we download older versions of software?](https://forum.ikmultimedia.com/t/where-do-we-download-older-versions-of-software/1454)

<div class="topic-metadata">

**Author:** [@blueskyvisions](https://forum.ikmultimedia.com/u/blueskyvisions)\
**Replies:** 10\
**Last updated:** [October 23, 2026, 6:10pm UTC](https://forum.ikmultimedia.com/t/where-do-we-download-older-versions-of-software/1454 "2026-10-23T18:10:35Z")

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Where can we find the previous versions of software on the new website? For example, if I wanted to download the last version of Tonex 1.x, where would I do that? Thanks!

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## [IK Multimedia should add a pedal boost section to the Tonex One and Tonex Pedal](https://forum.ikmultimedia.com/t/ik-multimedia-should-add-a-pedal-boost-section-to-the-tonex-one-and-tonex-pedal/1520)

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**Author:** [@ChipeiroHunter](https://forum.ikmultimedia.com/u/ChipeiroHunter)\
**Replies:** 5\
**Last updated:** [October 23, 2026, 5:24pm UTC](https://forum.ikmultimedia.com/t/ik-multimedia-should-add-a-pedal-boost-section-to-the-tonex-one-and-tonex-pedal/1520 "2026-10-23T17:24:45Z")

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IK cannot abandon the Tonex one and Tonex Pedal just because of the new TONEX Board. We should have the option to add a boost pedal, just like the TONEX Board.

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## [ToneNet Discover Tab still not addressed in 2.2](https://forum.ikmultimedia.com/t/tonenet-discover-tab-still-not-addressed-in-2-2/1526)

<div class="topic-metadata">

**Author:** [@Cronowyn](https://forum.ikmultimedia.com/u/Cronowyn)\
**Replies:** 1\
**Last updated:** [October 23, 2026, 2:36pm UTC](https://forum.ikmultimedia.com/t/tonenet-discover-tab-still-not-addressed-in-2-2/1526 "2026-10-23T14:36:20Z")

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Hi @Peter-IK. Sorry to come back for the third time with this but after the update today Tonenet discover is still broken in V2. Like I said third time posting this. I have a support ticket in. This is a required fix i…

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## [Tonex Pedal Editor does not display favourites correctly](https://forum.ikmultimedia.com/t/tonex-pedal-editor-does-not-display-favourites-correctly/1534)

<div class="topic-metadata">

**Author:** [@lrutherford](https://forum.ikmultimedia.com/u/lrutherford)\
**Replies:** 0\
**Last updated:** [October 23, 2026, 11:01am UTC](https://forum.ikmultimedia.com/t/tonex-pedal-editor-does-not-display-favourites-correctly/1534 "2026-10-23T11:01:56Z")

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Since the recent Tonex upates the Tonex pedal editor does not display favourite tone models correctly. It seems to be displaying recently used. I have logged a support request.

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## [TONEX Free Unlimited is here!](https://forum.ikmultimedia.com/t/tonex-free-unlimited-is-here/1518)

<div class="topic-metadata">

**Author:** [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Replies:** 0\
**Last updated:** [October 22, 2026, 7:04pm UTC](https://forum.ikmultimedia.com/t/tonex-free-unlimited-is-here/1518 "2026-10-22T19:04:38Z")

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TONEX Free Unlimited is here. Get everything you need to create, discover and play incredible guitar and bass tones, completely free. Learn more: Unlock Limitless Tone with TONEX Free Unlimited :white\_check\_mark: U…

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## [TONEX Rig separate web page is up](https://forum.ikmultimedia.com/t/tonex-rig-separate-web-page-is-up/1517)

<div class="topic-metadata">

**Author:** [@Peter-IK](https://forum.ikmultimedia.com/u/Peter-IK)\
**Replies:** 0\
**Last updated:** [October 22, 2026, 3:13pm UTC](https://forum.ikmultimedia.com/t/tonex-rig-separate-web-page-is-up/1517 "2026-10-22T15:13:54Z")

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Please note TONEX Rig now has its own page to make information and purchase far less confusing. Thank you for your patience. TONEX Rig

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## [Difficult to buy Tonex rig!](https://forum.ikmultimedia.com/t/difficult-to-buy-tonex-rig/1417)

<div class="topic-metadata">

**Author:** [@lrutherford](https://forum.ikmultimedia.com/u/lrutherford)\
**Replies:** 2\
**Last updated:** [October 22, 2026, 3:12pm UTC](https://forum.ikmultimedia.com/t/difficult-to-buy-tonex-rig/1417 "2026-10-22T15:12:22Z")

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So… was considering buying the Tonex Rig update… but firstly, I couldn’t find it easily on the new shopping page, but also I noticed that there seems to be no place to add Jam points on the new Shopify buying page. Are …

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## [Chinese Accounts Inaccessible After Website Migration – No Resolution from Regional Support or Italy HQ](https://forum.ikmultimedia.com/t/chinese-accounts-inaccessible-after-website-migration-no-resolution-from-regional-support-or-italy-hq/1474)

<div class="topic-metadata">

**Author:** [@tristan](https://forum.ikmultimedia.com/u/tristan)\
**Replies:** 5\
**Last updated:** [October 22, 2026, 2:31pm UTC](https://forum.ikmultimedia.com/t/chinese-accounts-inaccessible-after-website-migration-no-resolution-from-regional-support-or-italy-hq/1474 "2026-10-22T14:31:18Z")

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Since the IK Multimedia website migration on October 12, 2026, the Chinese website (cn.ikmultimedia.com) has been redirecting to the international website (ikmultimedia.com). However, existing Chinese accounts can no lon…

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## [我的中国服务器的产品都没有了？？？](https://forum.ikmultimedia.com/t/topic/1410)

<div class="topic-metadata">

**Author:** [@basshui](https://forum.ikmultimedia.com/u/basshui)\
**Replies:** 3\
**Last updated:** [October 22, 2026, 2:30pm UTC](https://forum.ikmultimedia.com/t/topic/1410 "2026-10-22T14:30:08Z")

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我是一个中国区用户，最近可能是中国区服务器停了么？我的账号里所有授权都消失了。我国外网络的账号可能是恢复了一部分，但是远远不够，我给发工单了，没人回复我。我这个工单应该发到哪个国家呢？我现在该怎么办呢？

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## [Where is the Technical Support form?](https://forum.ikmultimedia.com/t/where-is-the-technical-support-form/1495)

<div class="topic-metadata">

**Author:** [@DarkStar](https://forum.ikmultimedia.com/u/DarkStar)\
**Replies:** 5\
**Last updated:** [October 22, 2026, 10:26am UTC](https://forum.ikmultimedia.com/t/where-is-the-technical-support-form/1495 "2026-10-22T10:26:38Z")

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If I am on this page Contacts and click “Having Technical Support issues? Just click HERE.” I go to FAQ After a search, at the bottom of the page I see “Contact Support”; clicking that takes me back to Contacts .

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## [Tonex 2.1.0.0 Not Booting](https://forum.ikmultimedia.com/t/tonex-2-1-0-0-not-booting/1209)

<div class="topic-metadata">

**Author:** [@Steve2010](https://forum.ikmultimedia.com/u/Steve2010)\
**Replies:** 4\
**Last updated:** [October 21, 2026, 9:58pm UTC](https://forum.ikmultimedia.com/t/tonex-2-1-0-0-not-booting/1209 "2026-10-21T21:58:25Z")

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I have reinstalled ,updated Windows did the sfc /scannow and DISM procedures and keep getting the following fault Faulting application name: TONEX.exe, version: 2.1.0.0, time stamp: 0x6abe51b7 Faulting module name: uc…

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## [Three days waiting for a reply](https://forum.ikmultimedia.com/t/three-days-waiting-for-a-reply/1491)

<div class="topic-metadata">

**Author:** [@metalmick](https://forum.ikmultimedia.com/u/metalmick)\
**Replies:** 3\
**Last updated:** [October 21, 2026, 4:55pm UTC](https://forum.ikmultimedia.com/t/three-days-waiting-for-a-reply/1491 "2026-10-21T16:55:19Z")

</div>

Three days since I put in a support ticket (UK) and STILL no reply… not even an acknowledgement that you’ve received it (which you do get with EVERY other company). Unacceptable.

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